- To respond to all calls for service, whether it is an emergency or non-emergency, in a timely and professional manner.
- To minimize the amount of fire loss experienced in the city through the implementation of appropriate fire suppression tactics and resources.
- To provide the highest possible level of emergency medical care to the citizens through the use of the most up-to-date procedures recognized in emergency health care.
- To provide the highest quality of training to department personnel to comply with all required mandates.
Bedford FD Achieves Highest Honors
The Bedford Fire Department has held the prestigious Insurance Services Office Inc. Public Protection Class 1 rating, the highest level a Fire Department can earn, since 2021. The ISO PPC Class 1 rating means lower property insurance rates for home and business owners, as insurance companies use ISO PPC ratings to establish premiums.
Out of the approximate 40,000 fire departments rated, only about 10 percent can achieve an ISO Class 1 rating. In order to do so, the Bedford Fire Department had to meet a nationwide standard for budgeting, equipment, personnel, training, and planning.
In addition to the ISO PPC Class 1 rating, the Bedford Fire Department received the Texas Fire Chiefs Association “Best Practices” designation. The Association’s Best Practices Program encourages Texas fire departments to implement industry-standard best practices, to achieve benchmark levels of excellence and to seek continual improvement in their services to the local community.
By adopting these industry-standard best practices, it ultimately enhances firefighters’ safety, long-term planning, standard operating guidelines, deployment analysis, risk management, and other administrative functions. To receive this designation, the Fire Department undergoes a third-party inspection and verification process.