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Posted on: October 5, 2023

Important Utility Billing Updates

graphic of water flowing with text reading "Important Utility Billing Updates"

There are two important changes when it comes to paying your Bedford utility bill that you may need to make note of: 


In May 2023, the City of Bedford began the process of changing banks. As part of this process, the Utility Billing coupon address (the PO Box address located at the bottom of your Utility Bill each month), is changing. The new address that will be printed each month is: PO Box 737624 Dallas, TX 75373-7624. 

If a water customer has an account with online bill pay already set-up, they will need to update this address with their banking provider. Account owners are still able to mail payments to the City of Bedford directly at 2000 Forest Ridge Dr. Bedford, TX 76021. This change will be effective December 1, 2023. For additional questions, please email


Effective November 1, the Utility Billing drop box will be moving from the circle drive of City Hall – Building B, to City Hall - Building C (the same location as the Utility Billing Department), located at 1805 L. Don Dodson Dr. As of this date, the drop box will be located to the front/left corner of the parking lot.

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