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Due to the adversity caused by COVID-19 and recent winter storm, the City of Bedford halted all water billing late fees and terminations (except in certain circumstances). Please note, beginning May 1, instead of receiving a reminder letter for a past due amount, the City will send a termination notice. The termination notice gives a customer 10 days to pay the past due amount or to contact Customer Service to make payment arrangements. In addition, a 10 percent penalty fee will be accessed on any amount past due beginning Friday, May 28.
To make payment arrangements, please contact Customer Services at 817-952-2112.