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Posted on: March 5, 2021

City Providing Water Bill Adjustments

Photo of City Hall

To help residents with the unexpected costs incurred during the recent winter storm, the City of Bedford is doing the following:

  • Providing a 2,000-gallon water deduction off the usage amounts, which amounts to $8.88. The adjustment will be taken from the April 1 or April 15 water utility bill, depending upon customers' billing cycle.
  • Removing the month with the highest usage when calculating sewer averaging 
  • Pausing water disconnections for non-payment of water bills until April 30, 2021
  • Continuing to not assess late fees for water bill payments (this practice has been in place since February 2020 in response to the pandemic)
  • Providing additional relief to customers who experienced broken pipes/water leaks. Those individuals should call the Water Billing Department at 817-952-2112 to request payment arrangements

For additional questions, please email or call 817-952-2112.

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