I wanted to take a moment to say thank you to everyone for all the sacrifices that you are making in response to the unprecedented impact of the State’s power failures this week. The word “frustrating” isn’t a large enough word to express all of yours and my anger over this situation.
As many of us have been dealing with the impact of these outages and the weather itself, it has become clear that a number of people are expressing concerns about accessing their water shut-off valves. Several years ago, the City installed new water meters and boxes at all of our houses. At that time, the City elected to lock the meters in an attempt to prevent damage and/or tampering with the meters. As we deal with the unintended consequences of this weather emergency, it is becoming apparent that the City needs to revisit the decision to lock the meters.
The City Manager, the City Council, and I are committed to doing what is necessary to address this situation and have asked the City Manager (Jimmy Stathatos) to remedy this problem immediately.
In the meantime, if you have concerns or problems with your water, or if you need help with accessing your water meter, please continue to follow the City’s social media platforms for more information or feel free to contact the City’s non-emergency line at 817-952-2127.