A good working sanitary sewer system is something that most people don't think about until something goes wrong. If that little something starts backing up into your home, you have the option to call us first to make sure the problem is not in the city's main sewer line. Our crews are available to assist you 24/7 in times of need.

We will let you know if the sewer backup was caused by buildup in the main sanitary sewer line or in your private service line. If the backup is in the city's main line, we will clean it up using our vactor truck or simply wash the blockage down the line with a high pressure water truck. If the backup is in your service line, we will advise you to call a plumber.

Report a Sewer Backup

To report a sewer backup during regular working hours (Monday - Friday, 8:00 a.m. - 5:00 p.m.), please call 817-952-2200. To report a sewer backup after regular working hours, please contact Police Dispatch, Non-Emergency at 817-952-2127.