Public Works

The main goal of the Public Works Department is the service and maintenance of the Water, Wastewater, Storm Water, Street and Traffic infrastructure within the City of Bedford. Our dedicated staff of approximately 40 personnel work tirelessly to provide efficient services to the community. 

Hours and Contact Information

Public Works staff are on-call 24 hours a day, 7 days a week. Office hours are Monday through Friday, 8 a.m. to 5 p.m., and closed for lunch from noon to 1 p.m. If assistance is needed during office hours, please call 817-952-2200. 

For after-office hours emergency assistance, such as sewer back-up concerns, water turn on/off requests, service line leaks/repairs, flooding, water main breaks, etc., please contact the Police Dispatch Non-Emergency line at 817-952-2127.

Infrastructure Maintenance

Five Divisions are encompassed within the Public Works Department. They are the Water, Waste Water, Storm Water, Street and Traffic Divisions. Each Division maintains a portion of the City infrastructure that is outlined below:

Water Division

  • 1 Northwest Pressure Plane Station with a storage tank of 30,000 gallons
  • 2 water well-pumping stations, each with the capacity to pump 1 million gallons per day, with tank storage of 250,000 gallons
  • 192 miles of water mains
  • 1,818 fire hydrants
  • 15,031 water service connection/meters
  • 3 water towers with 5 million gallons of storage capacity

Wastewater Division

  • 163 miles of sewer mains
  • 2,750 manholes

Storm Water Division

  • 92 miles of storm water system

Street Division

  • 460 lane miles of street surface
  • 209 miles of sidewalk

Traffic Division

  • 24 school warning beacons
  • 27 traffic signals
  • 60 pedestrian crossings
  • 1,500 stop signs
  • 5,000 street signs

Water Meter Shut Off Assistance

Per City ordinance Section 118-3; (1) A person may not knowingly tamper, connect to, or alter any component of the City’s water system including valves, meters, meter boxes, meter box lids, hydrants, lines, pump stations, ground storage tanks and elevated storage tanks. This includes direct or indirect efforts to initiate or restore water service without prior approval of the City (This includes licensed plumbers, builders, citizens, and sprinkler companies). 

This ordinance does not apply if your home has a separate water shut off valve. If you do not have one, a licensed plumber may install a home shut off valve for home repairs or other emergencies.

Please call the Public Works Department at 817-952-2200 for water shut off assistance at the meter. Broken angle stops can result in fines and could potentially result in a large repair bill. Public Works crews are available 24 hours a day, 7 days a week. For assistance after regular working hours (8 a.m. to 5 p.m.), please contact Police Dispatch Non-Emergency line at 817-952-2127.

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Eye On Water Information (PDF)

Automated Meter Reading System (PDF)
Automated Meter Installation (PDF)