Water Meter Shut Off Assistance

Avoid Fines for Breaking the Shut off Valve


 This is a friendly reminder that only a City of Bedford Public Works employee is authorized to shut off water at the city owned water meter.

City Ordinance


Per city ordinance Section 118-3; (1) A person may not knowingly tamper, connect to, or alter any component of the city’s water system including valves, meters, meter boxes, meter box lids, hydrants, lines, pump stations, ground storage tanks and elevated storage tanks. This includes direct or indirect efforts to initiate or restore water service without prior approval of the city. (This includes licensed plumbers, builders, citizens, and sprinkler companies).

Private Shut Off Valve


This ordinance does not apply if your home has private shut off valve or you may hire a licensed plumber to install one so that you can shut off the water as needed. When a water meter is broken, often times we must turn off the water main in order to make the repair. This can be a big inconvenience for your neighbors who will suddenly be without water for an extended period of time.

Contact Information


By calling the Public Works Department at 817-952-2200 to have water shut off at the meter, you will avoid possible fines and possibly a large repair bill for breaking the shut off valve at the meter. Our crews are available 24/7 to assist you in a water emergency.  For after hour emergencies, call the Police Dispatch nonemergency line at 817-952-2127. 
Water Shut off handout